Halo Water Proofing has been the New London area's go-to call for Wet Basement Repair because we answer the phone, show up on time, and stand behind the work.
We're Halo Water Proofing — a WI-licensed, fully insured waterproofing outfit that's spent years learning exactly how water moves through New London-area foundations, and exactly how to stop it.
Every technician on our New London crew is background-checked, factory-trained on the equipment we install, and held to the same estimate we quote you over the phone — no upsell surprises when the truck pulls up.
Call now and talk to an actual technician, not a script. We'll walk you through what's likely going on and get a crew scheduled.
📞 +1-866-476-1348Water problems rarely announce themselves all at once — they usually show up as small clues first. Here's what our New London technicians hear about most often before an inspection.
A musty smell in the basement or crawl space is usually moisture you can't see yet, not just "old house smell."
Stair-step cracks in block foundations are a common early warning sign we see across New London-area homes.
It's easy to dismiss efflorescence as harmless dust, but it actually signals active moisture movement through the wall.
A sump pump that never stops cycling is often working harder than it should, or is undersized for your New London lot's water table.
A bowing basement wall is a structural concern in addition to a water one — this is the kind of New London call we prioritize fast.
Peeling paint low on a basement wall or warped baseboards upstairs often trace back to moisture migrating up from below.
From an emergency pump swap at 2 a.m. to a full exterior drainage system, this is the work we do in New London every day.
When your New London basement floods, minutes matter for your drywall, flooring, and belongings. We dispatch a crew around the clock, pull the water, and start drying the space with commercial-grade equipment the same visit.
Call for Emergency Service →A cracked foundation wall isn't just a cosmetic issue — it's a water entry point and, over time, a structural one. Our New London crews assess whether it's a simple seal or a sign of bigger settlement issues before recommending a fix.
Get a Crack Assessment →Already have a sump pump that's failing or too small for your New London lot? We'll test it, tell you honestly whether it needs replacing, and size the new one to your actual water volume — not the cheapest unit on the truck.
Schedule a Pump Inspection →An interior drain tile system channels water to a sump pump before it ever reaches your New London basement floor — one of the most reliable long-term fixes we install.
Ask About Drain Systems →Musty smell upstairs that you can't explain? It's usually the crawl space. Our New London crews encapsulate the space fully — floor, walls, and vents — so moisture stops migrating into your living areas.
Get a Crawl Space Quote →We work directly with New London property managers and business owners on below-grade waterproofing, parking structure sealing, and large-scale drainage corrections — scheduled around your operating hours.
Request a Commercial Quote →No confusing steps, no hard sell — just the same process our New London crews follow on every job.
You call +1-866-476-1348 and talk to a real technician who asks the right questions to understand what's likely happening at your New London property.
A technician inspects the New London property in person, checking the foundation, drainage, grading, and any active moisture before recommending a fix.
You receive a written, itemized quote before any work begins — the number you approve is the number you're billed.
Our crew completes the work, cleans up the site, and walks you through the warranty coverage on what was installed.
We quote the job in writing after inspecting it in person, so what you agree to on the phone or at your door is what shows up on the final invoice.
Because we're actually based near New London rather than routing calls through a national center, we can usually get someone out the same day you call.
Warranty terms are explained before you sign, in plain language, so there's no fine print surprise if you ever need to use it.
Our technicians are paid to diagnose correctly, not to upsell — that changes the advice you actually get on-site.
We can supply the photo documentation and repair scope most New London, WI carriers ask for before approving a claim.
Word of mouth is still how most New London customers find us, which keeps our standards higher than a big out-of-town franchise.
"They came out the same afternoon I called about water coming in during a storm. Explained everything before they touched anything. Basement's been bone dry since."
"Fair price, showed up on time, cleaned up after themselves. Wish more contractors worked like this."
"Our old sump pump died during the worst storm of the year, obviously. They had a battery backup system installed within a day. Haven't worried about it since."
"Managed our building's parking garage waterproofing project. Kept to the schedule, communicated well with tenants, minimal disruption."
"French drain install took two days like they said it would, not five. Yard was put back together better than before."
"Insurance claim was a headache until they stepped in with photos and a written scope. Adjuster approved it within a week after that."
Our New London coverage extends across the full metro footprint — residential streets, commercial corridors, and everything between.
We cover the following New London-area zip codes: 54961 — plus nearby communities. One call confirms coverage and gets a technician scheduled.
The map below shows our general New London coverage footprint. Call +1-866-476-1348 any time to confirm service at your specific address.
One call to +1-866-476-1348 gets a licensed New London technician scheduled — often the same day, 24/7 for active emergencies.
📞 Call +1-866-476-1348 — New London 24/7 Line